Digital Transformation

Transform your organisations by identifying an effective
enterprise wide, digitally enabled SAP-based business
transformation roadmap.

Digital Agility – How we deliver transformation

Enhance your processes with Dealer & Distributor Management System, Simplify supply chain management and integration on a easy to understand interface.

Understanding Digital
Transformation

The process of integrating digital technologies into all parts of an organisation to reduce the gap between what customers want and what firms offer is known as digital transformation. To transform how value is provided to customers, it is a culture shift that needs firms to challenge the status quo, experiment with new solutions, and accept change. It is the reinvention of how business is done, as well as the creation of totally new business classes in some circumstances.

The process of integrating digital technologies into all parts of an organisation to reduce the gap between what customers want and what firms offer is known as digital transformation. To transform how value is provided to customers, it is a culture shift that needs firms to challenge the status quo, experiment with new solutions, and accept change. It is the reinvention of how business is done, as well as the creation of totally new business classes in some circumstances.

  • Consumer Centricity
  • Business Implementation and Approach
  • Creating Operational Efficiency

Understand what’s possible with Digital Transformation

Customer Experience

Striving to have a better understanding of customers, leveraging technology to drive customer growth, and expanding customer touchpoints

Operational Processes

Utilising digitization and automation to improve internal processes, providing staff with digital tools, and gathering data to assess performance and make more strategic business decisions

Business Models

Adding digital tools and services to physical goods, launching digital products, and employing technology to deliver worldwide shared services are all ways to alter the organisation.

Transform your business with Digital Implementation across enterprises

In recent years, digital technologies have attracted more attention and investment. Many causes are driving change and causing exponential shifts in business across various dimensions. Businesses are exposed to a number of new competitive challenges that must be evaluated and analysed as a result of the digital revolution. To remain competitive in the digital era, new business, operating, and mental models are required. Simply put, firms that adapt strategically to disruptive forces and their influence on their organisational, technical, and cultural aspects will be the leaders of tomorrow.

Examples of Digital Transformation

Job Function

Job Function

Digital Transformation

Real-World Example

Sales

Spreadsheets to a Cloud CRM

Improves success rates, streamlines retail connections and relationships, and improves customer master data by implementing Digital Tools

HR

In-person training to online learning.

Improves its onboarding costs and methodology, reduces cost of training, and ease of use by moving its onboarding online.

Customer support

Call support center to online knowledge bases and self-support portals.

Improves its customer satisfaction score, reduces time to resolved tickets, and reduces overall support tickets with self-help.

Digital Transformation by Industry

Job Function

Digital Transformation

Real-World Example

Healthcare

Virtual visits, telemedicine, and patient portals

Virtual visits allowing patients to schedule meetings and appointments online and conduct a check-up via web video.

Hospitality

Online check-in, amenity booking tools

Online check-in for guests, online ordering and service to skip the in-person process

Insurance

Call support center to online knowledge bases and self-support portals.

An AI-powered online gateway for prospective customers to acquire rapid quotations, as well as an online portal for consumers to make claims.

Retail

Loyalty cards, e-commerce stores

Encourages users to download the Retail App, which allows it to reach customers instantaneously via in-app and push alerts, as well as generate fresh revenue through its online store.

Major Challenges

The most significant impediment to organisation maturity for businesses is a lack of a digital strategy.

Not able to capitalise on new opportunities that are shaping the future

Seek to increase return on assets and reduce their asset base

Unable to reduce risks and improve internal compliance

Approach made from a Narrow Scope

Stakeholder Misalignment

Our Solutions: Reimagine your business with the support of a clear digital strategy.

  • Travel, expenses, and Vendor Invoice Managements
  • Marketing and E-commerce with digital and big data enablement
  • Automate Processes, deployment and insighting
  • User Experience, Speeding up user onboarding process and transactions
  • External Workforce and outsourcing
  • Human Capital Management Dashboards
  • SAP Ariba and Value generation

Implementation Roadmap

Industry Implications

Consumer Products

The Consumer Products companies can better understand their customers thanks to the ever-present technology underlying omnichannel strategy and big data. This involves utilising developing mobile and social platforms to communicate with customers on the front end, as well as maximising technology on the back end to provide faster, more accurate management reporting and supply-chain KPIs. Companies can build strong, long-term relationships with customers while increasing operational efficiency by having real-time customer and financial analytics.

Retails

A customer relationship management (CRM) system can help improve the retail business and client relationships. CRMs evaluate customer data and provide precise insight into demographics based on behaviour and preferences. The CRM's insights can then be used to create more strategic, focused marketing and selling campaigns in order to provide a higher-quality, more personalised customer experience.

Distriution

Most effective digital transformation programmes in distribution companies today combine the ERP base with the other enabling technologies indicated. Orane has assisted a number of distributors in achieving notable digital transformation successes, including: Taking use of new revenue and market possibilities Increasing the speed of innovation and the time it takes to get a product to market lowering the cost and risk of launching new products Providing customers with immersive customer experiences Effectively collaborating with consumers and distributors to develop product and service enhancements

Manufacturing

In manufacturing, digital transformation refers to the use of technology to enhance revenue, lower costs, improve quality, and increase flexibility. Asset optimization, worker productivity, and speed to industrialisation are all examples of use cases.

Benefits – How transformation can help your business!

Complete Visibility and reporting

Track services and business lifecycle by improving controls

Risk reduction through tracking and alerts

Elimination of human error by automation of process

Creating a relevant client experience

Decreasing total costs by enabling cloud-based solutions

Our Implementation Methodology

Design and Innovation

With our innovative 3-layer review, we delve deep into the consumer journey. To provide extra insight into major pain spots, our Deep Journey Mapping process combines the customer journey with your organisational resources (people, process, and technology).

Every step of the customer experience is broken out, with essential touchpoints, processes, channels, activities, and owners mapped out.

We provide a precise, tailored transformation map that meets all of your technology, information, and governance requirements while also being tightly connected with your business objectives.

We identify critical data streams and use them to reveal bottlenecks in the sales and marketing funnel, allowing us to get to the root of problems. We can shed light on customer and team member behaviour and emotion by asking "why," as well as identify leading and lagging operational and transactional KPIs.

Identifying and validating solutions

The brainstorming and decision-making style encourages user-centered thinking and allows you to determine early in the research and development cycle whether you are on the right track.

Our problem-solving methodology, which is timed, increases the chances of producing something that users want.

Our skilled facilitators can assist accelerate the time to value, whether the recommended solution is a chatbot, enterprise application, or pricing model.

Consultation and Execution

The growing divide between digital and traditional transaction models has changed virtually every facet of modern business. Organizations, governments, design processes, and business models must all adapt to a more agile and open approach as a result of this shift. We take a holistic approach when building solutions for our clients, encouraging a DevOps culture to help with agility and scalability.